Effective date: August 28, 2026
CBS Roofing, Inc. respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, when it may be shared, and the choices available to you. It applies to information submitted through cbsroofing.com and to information you provide when contacting us by phone, text message, or email.
Information we collect
Information you provide
When you submit our estimate request form, we collect the information you choose to provide. The form currently asks for your name, email address, optional phone number, and a description of the estimate or service you need. If you call, text, or email us directly, we may also receive the contact information and message content included in that communication.
Please do not submit Social Security numbers, payment-card information, financial account information, medical information, or other sensitive personal information through the website form.
Information processed automatically
Like most websites, our hosting, security, spam-prevention, and embedded-content providers may automatically process limited technical information when you visit. This may include your IP address, browser and device type, referring page, requested pages, approximate location derived from an IP address, and the date and time of a request. This information is generally used to operate, secure, and troubleshoot the website.
How we use information
We may use information collected through the website to:
- respond to questions and estimate requests;
- contact you about the roofing or gutter services you requested;
- schedule inspections, estimates, and service appointments;
- prepare estimates and maintain ordinary business records;
- protect the website and forms against spam, fraud, abuse, and security threats;
- improve website reliability and customer service; and
- comply with legal obligations and enforce our agreements.
Google reCAPTCHA and embedded Google services
Our contact form uses Google reCAPTCHA to help prevent spam and automated abuse. reCAPTCHA may process technical information and interaction data as described in Google’s policies. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The website also contains embedded Google Maps and may display Google review content through a third-party reviews service. When you load or interact with embedded content, Google or the applicable service provider may receive technical information about your browser or device. Their handling of that information is governed by their own privacy policies.
Cookies and similar technologies
The website and its service providers may use cookies or similar technologies that are necessary for security, form protection, website operation, or embedded third-party features. You can use your browser settings to block or delete cookies, although doing so may prevent some website features from working properly.
When information may be shared
We do not sell or rent the contact information submitted through our website. We may disclose information in the following limited circumstances:
- Service providers: We may use companies that provide website hosting, security, form processing, email delivery, spam prevention, or other operational support. They may process information only as needed to provide those services.
- Legal and safety reasons: We may disclose information when reasonably necessary to comply with law, legal process, or a governmental request, or to protect the rights, property, or safety of CBS Roofing, our customers, or others.
- Business changes: Information may be transferred as part of a merger, sale, reorganization, financing, or transfer of all or part of the business, subject to applicable law.
Data retention and security
We retain contact and estimate-request information for as long as reasonably necessary to respond to you, provide requested services, maintain business and warranty records, resolve disputes, and meet legal or accounting obligations. Retention periods may vary depending on the nature of the communication or service.
We use reasonable administrative, technical, and physical safeguards appropriate to the information we maintain. No website, email system, or method of electronic storage can be guaranteed to be completely secure.
Your choices and requests
You may choose not to submit the contact form and instead contact us by phone. You may also ask us to review, correct, or delete personal information you previously submitted through the website. We will consider requests in accordance with applicable law and may retain information when needed for legitimate business, warranty, security, or legal purposes.
Children’s privacy
This website is intended for a general audience seeking roofing and gutter services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
External links
The website may link to third-party websites. We are not responsible for the privacy, security, or content practices of websites that we do not operate.
Changes to this policy
We may update this Privacy Policy as our website or business practices change. The effective date at the top of this page identifies the latest published version. Material changes will apply only as permitted by law.
Contact us
For privacy questions or requests, contact CBS Roofing, Inc. by phone at (919) 612-4291 or through our Contact page.